Join to apply for the Jr Asst Purser - IHR role at princess cruise line.
By applying to this position, your application will be submitted to InSearch HR, one of Princess Cruises official Hiring Partners based in Mexico. A recruiter from In Search HR will contact you soon if your qualifications align with our requirements for this position.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
Key Responsibilities
- Always delivers guest service standards that meet or exceed Hotel Policies & Procedures for every guest interaction.
- Rapidly acquires a thorough knowledge of the ship, procedures, onboard product, daily activities, services provided, itinerary, and ports of call in order to swiftly provide accurate information and answers to all guest questions or concerns.
- Listens to all guest service issues with empathy and understanding, showing genuine interest at all times. Promptly escalating to Supervisor if appropriate.
- Provides a positive first impression to every guest through a warm, welcoming greeting; always maintains a spotless and professional appearance.
- Nurtures a memorable connection with every guest by remaining fully engaged through completion of service, leaving a positive last impression.
- Observes guest to identify their preferences and adjusts service according
📌 Guest Services Officer (Ciudad de México)
🏢 princess Cruise Line
📍 Ciudad de México
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