Carrier Review Analyst Reports To Risk Senior Manager Location Quertaro Mxico Environment Hybrid Work Schedule This position is full time and hybrid Monday through Friday from 800 AM to 500 PM with an hour break but flexibility is available based on coverage Who We Are Recognized by Gartner in their Modern 4PL Market Guide Redwood Logistics is at the forefront of industry innovation Our cutting edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico Leveraging a comprehensive range of services data centric network solutions and a seamlessly integrated platform we have established our prominence as a key player in the mid market segment within the freight tech industry Whether youre just starting your career or are an established professional looking for your next opportunity Redwood inspires innovation across teams to provide transformative solutions for our customers Purpose of Your Work As a Carrier Review Analyst you will be responsible for viewing and maintaining carrier compliance tickets through structured workflows and established checklists This role supports all Redwood business units including Managed Move Multimodal and the Agent Program serving as a key control point between operations and carrier onboarding How You Make a Difference Everyday Review tickets submitted by Operations related to carrier onboarding updates and exceptionsEvaluate carrier profiles in Highway and internal systems against established compliance checklistsIdentify compliance gaps documentation issues and risk indicatorsEnsure all required documents and certifications are complete accurate and currentPerform ongoing file audits to ensure documentation remains compliant and up to dateUpdate internal systems with review outcomes notes and required actionsConduct safety evaluations based on company standards and industry guidelinesVerify insurance coverage limits and policy validityFlag carriers that do not meet minimum safety or insurance requirementsFollow defined escalation protocols for high risk or non compliant carriersClearly document rationale for escalations and decisionsCommunicate primarily via email with internal teams regarding carrier status and required actions Youve Got This Strong attention to detail and ability to follow structured processesCritical thinking and sound judgment in risk identificationEffective problem solving skills with a focus on compliance and accuracyClear and professional written communication high email volume environmentAbility to manage multiple tasks and prioritize in a deadline driven settingComfortable working within systems such as Highway Zendesk Outlook or similar platform toolsBi lingual in EnglishSpanish; proficient level for verbal and written communicationExperience in transportation logistics or carrier complianceFamiliarity with DOT regulations safety ratings and insurance requirementsBackground in administrative compliance or risk related roles What We Offer Access to experts and resources for your Learning & Development journeyOpportunity for internal mobilityEmployee referral bonus programEmployee Resource Groups ERGsAnnual fundraising and volunteer events to give back to communitiesLife Insurance policy for you starting 30 days after employmentPersonal Health Insurance coverage for you Major Medical30 days Aguinaldo Christmas bonus or prorated percentage your first yearVacation time starting at 12 days Additional days will increase per Mexican LawPremium Vacation 50 vacation days Prima vacacionalYou will also receive benefits like Saving Plan Fondo de Ahorro and Grocery Card Vales De Despensa 6 or the Maximum amount by Mexican LawYou will be provided a Cell Phone Allowance of 800 pesos per month minus applicable taxes Redwood is an equal opportunity employer Employment decisions at the Company are based on individual merit qualifications abilities and the Companys needs and resources The Company does not discriminate in recruiting hiring compensation promotions discipline termination or any other aspect of employment on the basis of an individuals presente or perceived race color creed religion sex including pregnancy childbirth and related medical conditions sexual orientation gender identity national origin ancestry citizenship status age disability marital status military service or status genetic information arrest and conviction record credit history or any other basis protected by applicable law