**Job description****We're Hiring: Bilingual Customer Service Representative (Hybrid - Full-Time)****Ready to make an impact and join a passionate team?
** Nomad Desk is on the lookout for a motivated Bilingual Customer Service Representative to provide exceptional support to community clinics and FQHCs.If you're someone who thrives in a fast-paced environment and enjoys making a difference, we want to hear from you!
**Why Choose Nomad Desk?
**- **Competitive Salary**: Earn between **$10,800 - $11,800 MXN** per month- **Bonuses**: Performance-based incentives, **Employee of the Month** rewards, **Christmas Bonus (Aguinaldo)**:- **3-Month Bonus**: Receive a **$1,000 MXN** bonus and a GIFT at your 3-month mark for outstanding performance!
- **Perks**: Paid holidays, paid sick leave, birthday gifts, **team-building activities** - we believe in rewarding hard work!
- **Transport Aid**: Enjoy an additional **$500 MXN/month** for transportation expenses- **Career Growth**: Opportunities to advance your career in a dynamic and supportive environment- **Engaging Work Culture**: Be part of a mission-driven team focused on improving the community- **Performance Bonus**:



Earn up to $1,000 MXN for outstanding performance**What You'll Do**- Deliver **exceptional phone service** to patients- Schedule **medical appointments** with care and precision- Follow established **customer support procedures** to ensure smooth operations- Attend **team meetings** (Mon-Fri 8:45 am PST) and collaborate with colleagues**What You Need**- **Fluent English & Spanish** (written & spoken) - **Required**:- **6+ months of customer service or outbound call experience**:- Proficiency in **computers, MS Office, and Google products**:- **Empathy, proactiveness,** and **strong communication skills****Work Schedule**- **Full-time ****** hours/week)**:- Monday to Friday**:9:00 am - 6:00 pm PST**:- **Note**: This is a full-time role; no part-time or dual job arrangements are available.
**Ready to Start Your Career with Us?
****Job Type**: Full-time**Pay**: $9,****** - $11,****** per month**Experience**:- **Customer service**: 1 year (preferred)- **Language**:- **English/Spanish** (preferred)**Work Location**: In personPay**:$10,800 - $11,800 MXN** per month**Experience**:- Customer service: 1 year (preferred)**Language**:- English/Spanish (preferred)Work Location: In personPay: $10,****** - $11,****** per monthWork Location: In person

📌 Onsite Bilingual (English Spanish) Call Center Agent (Mocorito)
🏢 Nomad Desk
📍 Mocorito