**NO ROTATIVE, once the schedule is assigned, it is fixed.
**In Mexico Availability from 6:00 am to 10:00 pm (the schedule will be given in this time frame)**MUST HAVE**:Experience: 1+ year in customer service or call centers (BPO)Languages: Bilingual (English & Spanish)Answer calls with professionalism and empathyDocument and resolve inquiriesProvide excellent client servicePay close attention to detailRetain and document client/provider info**Responsibilities**1️ Conduct consultations for potential cases2️ Sign up new clients electronically3️ Set initial clinic appointments5️ Process and file legal documents6️ Meet walk-in clients & communicate with partner firms7️ Data entry and case documentation**Secondary Duties**:Collaborate with other departmentsConnect clients with legal teamsDirect calls from insurance/medical providers appropriately**Skills & Qualifications**:Multi-tasking in fast-paced environmentsOrganizational & tech proficiencyMicrosoft Word, Outlook, DocuSignOffice equipment handlingExcellent client service skillsCalm under pressureEmpathy and sympathy for clientsTipo de puesto: Jornada completa

📌 Intake Specialist (Chihuahua)
🏢 Solvo Global
📍 Chihuahua