**Key Responsibilities**1.
Ensure that information received from medical coordinators is transferred accurately and on time;2.
Supervise and monitor the full pregnancy cycle in accordance with the doctor's instructions;3.
Provide care and support to pregnant surrogates, respond promptly to phone calls, and assist them in emergency situations;4.
Provide high-quality "service plus" to parents throughout the entire pregnancy and postpartum process;5.
Fully inform parents and provide medical reports after carefully reviewing them;6.
Conduct weekly/daily supervision of the pregnancy care module in the intranet system;7.
Coordinate payments according to payment annexes and established deadlines, and collect information regarding payments;8.
Participate in procedures together with postpartum care coordinators.Ensure there are no delays, and in particularly difficult cases immediately inform the Head of Department.Notify the Pregnancy and Postpartum Care Coordinator accordingly;9.
Respond promptly to messages received through electronic channels;10.
Collect testimonials, Google reviews,



and family photos for marketing purposes; collect video testimonials from surrogate mothers once or twice a month;11.
Organize childbirth (administrative aspect) and ensure advance payment of maternity hospital fees according to the schedule;12.
Discuss strategic and problematic issues with management on a monthly/weekly basis;13.
Perform other duties and responsibilities arising from the position.
**Skills and Qualifications**- Background in coordination, nursing, healthcare management, or related medical field.
- Previous experience in fertility, reproductive medicine, IVF coordination, or women's health is highly preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- High level of responsibility, discretion, and attention to detail.
- Ability to manage sensitive information with confidentiality.
- Proficiency in MS Office, Fluency in English- Ability to work under pressure and meet strict timelines**Salary/Benefits**:- Bonus system on top of salary- Multicultural environment- Ability to TravelWork Location: In personPay: $20,****** - $30,****** per monthWork Location: In person

📌 Pregnancy Care Coordinator (Mérida)
🏢 New Life Mexico
📍 Mérida