UPS is looking for a Customer Relations Specialist in Mexico City to manage customer complaints related to package delivery issues. This permanent position involves handling communications from various sources and interacting with senior management regarding customer concerns.
The specialist will ensure the effective resolution of complaints and assist in building profiles using customer databases, contributing to overall customer satisfaction and operational excellence.
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📌 Senior Customer Relations & Resolution Lead (Ciudad de México)
🏢 Ups
📍 Ciudad de México
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