In-person work, Torre 2 Plaza Uptown Juriquilla

Under close supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents, maintaining records and files, and booking customer deliveries.

Key Responsibilities

Accurately schedule and reschedule all loads awarded by the customer using proper reason codes to ensure timely delivery and maximize customer satisfaction

Track trailer pools to see if customer has available empties to determine scheduling

Provide documentation to validate customer disputes

Monitor customer's freight for potential resets and reschedules to avoid penalties from customer and to provide the best possible service

Resolve appointment requests for key customers with delivery dates within locked out areas

Build, maintain, and nurture relationships with new customers, existing customers, and other business segments

Communicate with customers to verify their product order and schedule an appointment for delivery, and establish customer requirements and maximize customer satisfaction.

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📌 Transport Customer Experience Appointment Rep (Santiago Mexquititlán Barrio 1ro.)
🏢 J.B. Hunt Transport Services
📍 Santiago Mexquititlán Barrio 1ro.