Job Title: Case Manager
Schedule: Full-time, 5 days a week (may include Saturdays)
Compensation: $20,000 – $30,000 MXN per month, based on experience
De la Rosa Law Group is a U.S. immigration law firm with operations in Mexico, dedicated to helping individuals and families navigate complex immigration processes—particularly in humanitarian visa cases. We are looking for a dedicated and detail-oriented Case Manager to join our team in Lomas de Chapultepec.
Position Overview:
Case Managers serve as the main point of contact for clients once a case is opened. They play a key role in guiding clients through the legal process by offering support, collecting information and documentation, and ensuring timely and accurate case preparation.
Key Responsibilities:
Serve as the primary liaison between clients and the firm once their case has been opened
Assist clients in completing immigration forms and gathering supporting documentation
Collect evidence and prepare case files in collaboration with the legal team
Maintain organized and up-to-date case records using the firm’s internal systems
Provide updates to clients on case status and next steps




Coordinate with attorneys and other team members to ensure deadlines are met
Offer compassionate support to clients navigating stressful and sensitive legal matters
Preferred Qualifications:
Previous experience working in a law firm, ideally specializing in U.S. immigration and humanitarian visa cases (e.g. VAWA, T Visa, U visa)
Strong attention to detail and excellent organizational skills
Excellent communication skills in both Spanish and English
Ability to manage multiple cases simultaneously and meet strict deadlines
Tech-savvy and comfortable learning new systems and tools
Professional, empathetic, and client-focused demeanor
Why Join Us?
Be part of a mission-driven team making a real difference in people’s lives
Work in a dynamic, fast-paced, and supportive environment
Opportunities for growth and learning within the immigration law field
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Human Resources Services

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📌 Case Manager (Nezahualcóyotl)
🏢 Confidential
📍 Nezahualcóyotl