description

lead the execution of the learning & development strategy for the mexico sub-region, within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.

key job responsibilities

- owns strategy execution within a defined framework.

- contributes to sub-regional strategic planning and influences their team's roadmap.

- translates operational pain points into learning solutions.

- manages launch readiness for learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.

- defines and tracks metrics measuring team progress, associate experience, and operational excellence.

- develops mechanisms to report on training effectiveness.

- leads regional and national-scope programs.

- independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.

- shares responsibility with other regional learning managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

basic qualifications

- bachelor's degree in operations, supply chain management, engineering, or another technical field

- experience working with cross-functional teams

- experience defining and implementing process improvement initiatives using data and metrics

- speak, write,



and read fluently in english

- experience building and managing teams

- experience in a high volume, high production operations environment

- experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc analysis using advanced excel

- knowledge of general ai tools

- experience with learning management systems (lms)

- degree in a related field (educational psychology, business administration, education, psychology, data science, or training-related)

preferred qualifications

- experience focused on adult learning theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering soft skills, technology skills and/or technical or other systems training

- experience with creating & improving a variety of processes across product types & teams

- experience with explainable machine learning and artificial intelligence methodologies and tools

- mba and l&d; certifications.

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📌 Learning manager utr (México)
🏢 Amazon
📍 México