21 ago
|
NTT America
|
Centro
21 ago
NTT America
Centro
NTT DATA Services is seeking a Provider Clinical Service Desk agent to handle inbound calls for healthcare clients using Epic, Cerner, McKesson and Meditech. The role supports a 24/7 operation and requires shift flexibility including nights, weekends and holidays.
Responsibilities include logging incidents, tracking comments, escalating when needed, and driving resolution in a fast-paced environment. Minimum 2 years’ service desk experience and 1 year of technical troubleshooting are required;
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📌 Healthcare IT Helpdesk Agent | 24/7 Clinician Support (Centro)
🏢 NTT America
📍 Centro