Overview Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
Responsibilities Specialization in designing solutions on ServiceNow platform basis the customer need
Experience in designing Technical (LLD) Design Documents, Training Documents etc.
Experience in conducting Technical Reviews, End User Trainings
Strong Experience in configuration of IT Service Mgmt. - Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)
Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist.
Expertise in setting up ServiceNow ITBM - Project, Portfolio, Demand, Resource and Finance
Expertise in designing ServiceNow Reports and setting up Performance Analytic
Experience in creating custom processes,



custom 3rd party integrations and custom applications
Experience in project management and understanding of the contracts, etc. to lead the project delivery
Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
Experience & Knowledge of Domain separation implementation
Experience in Data segregation.
Preferred Certifications: ServiceNow Implementation Certified ITIL V3 Foundation certified Good to have but not necessary Certifications: Certified Scrum Master
Qualifications Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
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📌 ServiceNow Developer - Remote in MX (Heroica Puebla de Zaragoza)
🏢 The Dignify Solutions
📍 Heroica Puebla de Zaragoza