Fulltime Permanent Position with HCLTech
Responsibilities

Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.

Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.

Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations.

Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX and Git-based workflows.

Technical Skills

5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users

Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder.

Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred.

Experience leveraging and configuring AppExchange products to develop CRM solutions

Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.





Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations

Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands‑on with Einstein Analytics/CRM Analytics

Understanding of Agentforce 360 concepts and readiness for AI‑enabled service and automation.

Operational experience in non‑Salesforce environments

Experience in JIRA and GitHub

Experience with Salesforce Backup & Restore, DocuSign CLM

Understanding, and being able to discuss it vs experience is good since it is a new product

Soft Skills

Strong problem‑solving and team collaboration

We offer

Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)

Convenient office locations

Great work environment

Adaptable dress code

If you´re interested please send your English resume to [email protected]

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Information Services

#J-18808-Ljbffr

📌 Salesforce Administrator (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México