Overview
look for Ms. Bianca

Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Logistics CSR Supervisor (Shipping)

Industry: Japanese Shipping and Cargo Firm

Work Location: Biñan Laguna

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range: Php 30,000 - Php 35,000

Benefits

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Opportunities for promotion

Promotion to permanent employee

HMO

Government Mandated Benefits

13th month pay

Job Requirements

Bachelor's Degree holder of any course, open to undergraduate.

With or without experience are encourage to apply.

With experience in supervising staff for at least 1 year.





Willing to work using emails and calls with customers.

Amendable to work onsite.

Amendable to attend face to face interview.

Job Responsibilities

Train and oversee team members

Guide customer on how to place an order

Answer inquiries about logistics rate, timeline and shipping

Answer customers via email, Chat and phone calls

Use Tagalog and English based on Customer preferences

Update customers regarding their ongoing orders

Help customer place an order once decided

Provide information of the requirements when using the service

Double check if customer requirements are compliant with PEZA

Update clients if there are delays, Issues or concerns about shipment

The customers inquiries are mostly shipping timeline and Rates

Recruitment Process

Initial Interview

Final Interview

Job Offer

#J-18808-Ljbffr

📌 Logistics Csr Supervisor (Shipping) (Veracruz)
🏢 J-K Network Services
📍 Veracruz