Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

Strong written and verbal communication skills in English.

Strong written and verbal communication skills in Portuguese.

Ability to multi-task.

Ability to easily adapt in a constant evolution environment

Excellent customer service skills

Ability to actively listen to instructions and execute tasks communicated.

Full-time availability

High School Diploma preferred but not required.

Living in Mexico City or Estado de Mexico.

Benefits

Salary: $18,000.00 gross (before taxes)

Law Benefits.

2 days off.

Career path.

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

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📌 Portuguese Videogames Customer Service (WRITTEN SUPPORT) (Heroica Puebla de Zaragoza)
🏢 Keywords Studios
📍 Heroica Puebla de Zaragoza