Turnitin, LLC is seeking a proactive Customer Support specialist to respond to technical and non-technical queries, primarily via email, with occasional phone and live chat. The role emphasizes rapid problem resolution, collaboration with Engineering, and translation of technical docs.
You will handle multiple tasks in a fast-paced environment, maintaining strong communication and organizational skills while supporting a remote-first team with integral reach.
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📌 Remote SaaS Support Specialist (Xico)
🏢 Turnitin
📍 Xico