Apollo.io seeks a tenured Customer Support Enablement Lead to own the Mexico City onboarding and training for our support team. You’ll design a 6-week program, lead in-person sessions, and partner with the Everboarding Manager to scale learning.
You’ll translate CSAT, QA, and product metrics into enablement programs, create scalable learning paths, and work with QA, Product, Support Ops, and L&D.; Bilingual Spanish and English required.
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📌 SaaS Support Enablement Lead (Ciudad de México)
🏢 United States Digital Space
📍 Ciudad de México
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