? We're Hiring — Head of Delivery (Mexico)

MincaAI builds AI-powered workflow automation software for the insurance industry. We design intelligent agents that automate complex, repetitive operational processes — from document intake and data extraction to smart matching and decision support — so that teams can focus on high-value work instead of manual tasks.

We're growing fast, and we're looking for a
Head of Delivery
based in Mexico to own our entire client project portfolio. The mission is simple to state and critical to execute:
make sure every project we promise gets delivered — on time, at the expected quality level, with measurable business impact.

?
The role

You'll sit at the intersection of three worlds:
Client × Insurance × AI/Technology
. You won't inherit an existing machine — you'll build the Delivery organization that carries MincaAI through its next growth stage.

?
What you'll do

— Own the full portfolio of client projects: commitments, quality, timelines, priorities, and early resolution of blockers

— Know at all times where each project stands,



what's stuck, what's about to slip, and what decision needs to be made

— Manage and grow our Project Managers — raise their autonomy and their standards

— Define a delivery methodology that's demanding but not bureaucratic, built for a fast-growing tech company

— Step directly into strategic accounts and complex situations

— Build trusted relationships with business leaders and executives at insurers and brokers

— Make sure our teams don't just "ship software" — they understand the business problem and deliver the outcome the client is actually after

— Turn first successful projects into long-term relationships and larger deployments

— Work hand in hand with Product, Engineering, AI and Business Development

— Build a scalable delivery machine: playbooks, deployment templates, delivery KPIs, capacity planning, resource allocation, early risk detection, continuous improvement

The goal: industri

📌 Head of Delivery (México)
🏢 MincaAI
📍 México