We are seeking a Senior Data Scientist to join our Reporting Team and help drive the evolution of topic analytics from traditional rule-based approaches to next-generation AI and Machine Learning powered topic intelligence. This role will contribute to the High Throughput Topic Analytics initiative, developing scalable methods for topic discovery, analysis, and insight generation across large-scale customer experience datasets. Working closely with Data Scientists, Engineers, Product Managers, and Analytics teams across Mexico, India, and South America, the successful candidate will help build intelligent capabilities that power enterprise reporting, monitoring, and customer experience insights.
Location: Remote, Mexico only.
About Us:
Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.
Responsibilities
As a Senior Data Scientist on the Reporting Team, you will lead the development of AI-powered Topic Analytics solutions using Machine Learning, Natural Language Processing, and Large Language Models.
Design, develop, and evaluate model-based topic discovery, classification, clustering, and summarisation capabilities.
Develop approaches that combine deterministic rule-based topics with ML/LLM-generated topics to improve coverage, flexibility, and accuracy.
Build scalable NLP and GenAI pipelines capable of processing large volumes of customer experience and conversational data.
Develop experimentation frameworks to benchmark and optimise topic quality, relevance, and business impact.
Support initiatives focused on increasing Topic Analytics throughput and enabling onboarding of larger enterprise customers.
Contribute to research and innovation in Generative AI, NLP, Top
📌 Senior Data Scientist (México)
🏢 Abstra
📍 México