21 ago
|
Real Hires
|
México
Bilingual Property Admin Specialist
Great with people, calm under pressure, and fluent in English and Spanish?
If you’re the person tenants can count on when they have questions, concerns, or maintenance requests, this could be the role for you.
Our client is a
growing property management company
looking for a
Bilingual Property Admin Specialist
to support tenants and the property management team with day-to-day administrative needs.
You’ll be the friendly, organized point of contact who helps keep tenant requests moving, records accurate, and the team running smoothly.
What You’ll Do
- Be the first point of contact for tenants
by answering calls and responding to questions in a calm, professional, and empathetic manner.
- Assist tenants with
general property-related questions, requests, and concerns
.
- Handle administrative tasks related to
maintenance requests
, including coordinating and documenting information as needed.
- Add clear, accurate, and detailed
notes to tenant accounts
and keep records up to date.
- Follow up on tenant requests to ensure information is properly documented and issues are routed appropriately.
- Complete
general administrative tasks
that support the property management team.
- Maintain accurate records and make sure administrative work is completed
efficiently and on time
.
- Learn and navigate
property management software and internal systems
quickly.
- Support the team with additional administrative responsibilities as needed.
What You’ll Bring
- Fluent English and Spanish — required.
- Previous
administrative experience
; property management experience is a plus.
- Excellent
verbal and written English communication
skills.
- A
calm, patient, empathetic, and personable
approach when working with tenants.
- Strong attention to detail and accurate
record-keeping skills
.
- Ability to
learn new systems and processes quickly
.
- Strong organizational and multitasking abilities.
- Confidence handling tenant concerns
professionally
📌 Property Admin Specialist (México)
🏢 Real Hires
📍 México