Customer Success Representative (Zapopan)

Customer Success Representative (Zapopan)

21 ago
|
Orbia Precision Agriculture Netafim
|
Zapopan

21 ago

Orbia Precision Agriculture Netafim

Zapopan

About Netafim:

At Netafim, we work side by side with millions of farmers and communities around the world to address one of agriculture’s most pressing challenges: how to produce more food with fewer resources in an increasingly unpredictable environment. For more than 60 years, Netafim has been a general leader in precision irrigation, powered by people working across teams and geographies to bring together agronomy, engineering, data, and innovation.

Together, we help improve decision-making in the field and drive better outcomes across crops and climates — turning complexity into clarity and making agriculture more precise, efficient, and sustainable to enable farmers to grow more with less.

Position Overview

We are looking for a dedicated, energetic, and technically curious Customer Success Representative to support our Digital Farming (GrowSphere) customers. This role is focused on proactive customer engagement, onboarding, education, and ongoing support to help growers get the most value from their automation and digital farming tools.





This position serves as a primary point of contact for new and existing customers. Primarily through scheduled phone and virtual meetings, ensuring they understand how to use the GrowSphere platform and feel confident incorporating it into their daily operations. The ideal candidate enjoys teaching, problem‑solving, and working with innovative agricultural technology while building strong, professional relationships with growers.

The majority of time will be spent at a desk managing customer calls and follow‑ups, with opportunities to participate in field visits, troubleshooting, equipment testing, and sales or support meetings when call volume allows.

Key Responsibilities

Customer Engagement & Success
- Proactively schedule and conduct onboarding sessions for new Digital Farming customers.
- Maintain regular follow‑ups with existing customers to review system usage, adoption, and overall success.
- Serve as a trusted res

📌 Customer Success Representative (Zapopan)
🏢 Orbia Precision Agriculture Netafim
📍 Zapopan

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