Company Overview

BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa & Counselor services company, traded on India's major stock exchanges (BSE: 540073; NSE: BLS). BLS International offers a comprehensive range of service solutions encompassing outsourced visa processing, document verification, biometrics, attestation, passport services, e-visa solutions, end-to-end solutions in e-governance, digital and retail services. BLS International partners with over 46 client governments and operates across 100+ countries through 50,000+ centers, 9 integral training hubs, and 8 global contact centers. Guided by a continued focus on innovation, transparency, and service excellence, BLS International combines cutting-edge technology with robust operational processes to deliver the highest standards of data security and efficiency. Recognized for its proven track record and adherence to global standards,



BLS International has been featured among Business Today's India's Most Valuable Companies, Forbes Asia's Best Under a Billion, Fortune India's ‘The Emerging 100’. To explore more about BLS International’s global presence and comprehensive service offerings, visit www.blsinternational.com.

Role - Operations Manager

Location - Mexico

Years of Experience - 6+years of experience into Operations

Skills:

*3-4 years in a managerial role in a customer service, operations, or administrative environment. Experience in visa processing, consular services, outsourcing, or high-volume service centers is highly desirable.

*Must know Spanish language

Strong understanding of:

*Visa application processes and documentation requirements.

* Service level agreements (SLAs) and key performance indicators (KPIs) management.

*Queue management, resource planning, and capacity optimization.

*Compliance with data protection (e.g., GDPR), confidentiality,

📌 Operations Manager (Ciudad de México)
🏢 Bls International
📍 Ciudad de México