Strategic Account Manager .

At Tropical IT Inc, we are looking for the right person to join our team of energetic, committed, and diligent people. As the enthusiastic and knowledgeable face of the company you will drive business opportunities with new and existing customers to ensure dependencies are resolved on schedule and on budget. Internally, you will coordinate teams and resources to provide an unexpectedly fantastic experience, ensuring that things run as smoothly and efficiently as possible.

Even the best plans require contingencies and adaptation; you will thrive in this position if you can think on your feet, and quickly come up with solutions to mitigate challenges and roadblocks. As a proven leader, you will earn the respect of your fellow teammates, and work closely with any stakeholder to drive their projects to success.

As one of the first employees of Tropical IT Inc your core responsibilities will be the growth of your accounts, maintaining healthy margins, generating processes and supply chain partnerships, team building, and pursuing the short, mid and long term goals of the Company. You will receive guidance from upper management and the board of directors of the Company.

This position is a Full Time job and does support a hybrid working modality. The current location is not yet fixed; founder's home, WeWorks, or even coffee shops.

Job Responsibilities





● Generate new business opportunities and accounts.

● Bring additional revenue.

● Manage multiple accounts.

● Maintain healthy gross profit margins per project.

● Monitor multiple projects from initiation to delivery.

● Manage day-to-day team interactions and project requirements.

● Develop and maintain project plans, budget, communication, risk-register, and other deliverables to ensure successful project delivery.

● Monitor tasks and deliverables to ensure timely completion.

● Anticipate critical risks and demonstrate initiative to appropriately resolve or escalate.

● Effectively and consistently communicate project status, dependencies, and risks to stakeholders and team. Communicate.

● Ensure customer satisfaction.

● Be strategic with the accounts you pursue, we are in building mode.

● Move as fast as you possibly can.

● Be an individual contributor

● Be a strong leader

Job Requirements

● 5 years of experience in sales and/or sales management

● Strong communication, facilitation, and influence skills

● Excellent analytical and critical thinking skills with strong attention to detail

● Ability to build strong and collaborative relationships with individuals at all levels

● Dynamic and open to multiple assignments

● Mindset of growth

● Sense of urgency

● Sense of ownership

📌 Account Manager MX (Ciudad de México)
🏢 Tropical IT
📍 Ciudad de México