Support the execution and management of experiential projects within the American Express Premium Charge Card portfolio, including The Centurion® Card and The Platinum Card®. This role will contribute to the development and delivery of exclusive benefits and experiences across a variety of categories for Amex Card Members, ensuring exceptional execution and meaningful value for customers.

The individual will assist the team in managing budgets assigned to each initiative and event, including invoice tracking, vendor onboarding, project coordination with internal stakeholders and external agencies, and the preparation of reports to monitor performance and support business decision-making.

The role will also support the development of creative concepts for events and experiences by preparing detailed briefs for agencies and vendors, clearly outlining objectives, requirements, and deliverables. In addition, the individual will coordinate project activities from ideation through execution, ensuring that all initiatives are successfully brought to life.

The ideal candidate will possess strong analytical skills and a service-oriented mindset, with the ability to build and maintain effective relationships across a broad range of internal and external stakeholders. This role requires continuous collaboration and communication to ensure key teams remain informed and aligned on ongoing initiatives and project outcomes.

Additionally, this individual will be responsible for creating Card Member communications and maintaining tracking and reporting for the experiential benefits offered to Platinum and Centurion Card Members. Through regular analysis of benefit utilization and engagement metrics,



the role will identify opportunities to enhance the customer experience and maximize the value delivered through the premium benefits portfolio.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to integral on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

📌 Analyst-Service Performance (Ciudad de México)
🏢 American Express
📍 Ciudad de México