Position Summary:
Our partner is a large, established hospitality organization with more than 10,000 hotel rooms and 15,000 employees, embarking on a companywide digital transformation. Historically, its customer-facing products have been supported by consulting partners and third-party platforms. The organization is now building an internal Product Design capability to assume ownership of and continue evolving customer-facing experiences across multiple enterprise initiatives.

Working alongside senior Product and Engineering leaders, this leader will establish the design vision, UX standards, multi-brand design system, research practices, and AI-enabled workflows supporting these customer experiences. The scope combines the ownership found in an early-stage product organization with the scale, established brands, and customer base of a mature hospitality business.

There is no mature internal Product Design organization to inherit. The idóneo candidate combines the hands-on depth of a Principal Product Designer with the functional ownership of a Head of Product Design,



remaining personally involved in customer journeys, prototypes, usability decisions, design systems, and production delivery while building the team and operating model.

Experience and Education:
- Bachelor’s degree or higher in Human-Computer Interaction, Product Design, Interaction Design, a related field, or an equivalent professional background.
- Senior-level background leading Product Design for complex customer-facing digital products while remaining actively involved in design execution.
- Proven success establishing or maturing Product Design capabilities within startup, scale-up, or enterprise transformation environments.
- Track record creating and scaling design systems across multiple digital products or brands.
- Direct involvement transitioning Product Design ownership from external partners to internal Product and Technology teams.
- Practical application of AI-assisted Product Desig

📌 Head of Product Design (México)
🏢 Ranger Technical Resources
📍 México