Verification of Benefits (VOB) Specialist – Neurology Clinic
Work Arrangement: Potentially Hybrid
Office Location: Torres Moradas
(Boulevard Gustavo Díaz Ordaz No. 140, Colonia Santa María, C.P. 64650, en Monterrey, Nuevo León)

Position Summary
We are seeking an experienced Verification of Benefits (VOB) Specialist to join our neurology clinic team in a remote capacity. The VOB Specialist will be responsible for verifying patient insurance eligibility and benefits, obtaining accurate coverage information, and communicating with insurance carriers and patients to ensure services are properly authorized and covered.

This position will support multiple neurology clinic locations throughout the Texas market, requiring excellent organization, attention to detail, and the ability to manage multiple priorities while working independently.

The adecuado candidate has previous experience in medical insurance verification, benefits verification, healthcare eligibility, or medical billing, and is comfortable communicating with both insurance carriers and patients.

Key Responsibilities




* Verify patient insurance eligibility and benefits prior to scheduled services.
* Contact commercial insurance companies, Medicare, Medicaid, and other health insurance carriers to obtain accurate benefit information.
* Review and document:
* Eligibility status
* Deductibles
* Copayments
* Coinsurance
* Out-of-pocket maximums
* Coverage limitations and exclusions
* Referral requirements
* Prior authorization requirements
* In-network and out-of-network benefits
* Determine patient financial responsibility when applicable.
* Communicate with insurance representatives to clarify coverage and benefit details.
* Communicate professionally with patients regarding insurance coverage, benefits, and financial responsibilities.
* Accurately document verification results in the appropriate systems.
* Follow up on incomplete, pending, or unclear insurance information.
* Coordinate benefit verification for

📌 Verification of Benefits (Monterrey)
🏢 Cerebrocare
📍 Monterrey