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A path to a better career. A better future.
Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.
They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.
Are you ready for a better career? A better future?Job Description
Quality Resident Improvement work includes:
Creating and implementing quality management programs focused on continuous improvement of manufacturing-related business systems from the customers' point of view
Identifying and monitoring customer and employee feedback loops regarding the effectiveness of manufacturing-related business systems and processes
Encouraging broad-based employee engagement to gather information and implement changes at every level in the organization
Responsibilities
Responsibilities typically include:
Maintain direct contact with customers.
Report customer issues quickly and effectively.
Coordinate corrective actions and follow-up activities with the Plant Quality Engineer.
Monitor the status of customer-reported concerns until closure is confirmed.
Review customer systems to ensure responses have been provided for all reported issues.
Coordinate defect analysis meetings and customer response activities in collaboration with the Plant Quality Engineer.
Generate quality performance reports based on customer metrics and scorecards.
Comply with assigned activities related to Biosafety measures and COVID-19 protocols.
Maintain a well-organized, orderly, and clean work environment through the implementation of 5S principles.
LI-DNISkills
Value Stream MappingNew Product DevelopmentIndustrial EngineeringMaterial Flow ManagementKaiz
📌 Quality Resident Engineer (México)
🏢 Lear
📍 México