21 ago
|
Ingram Micro
|
Ciudad de México
21 ago
Ingram Micro
Ciudad de México
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description:
Post Sales Consultant | Ingram Micro
Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
Strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
Proven ability to manage complex technical projects and customer-facing engagements.
Excellent analytical, problem-solving, communication, and stakeholder management skills.
Ability to work independently and influence technical decisions across teams.
Key Responsibilities
Provide advanced post-sales technical support and consulting to customers.
Act as a Subject Matter Expert (SME) and trusted advisor for assigned technologies and solutions.
Lead the resolution of complex technical issues and critical escalations.
Manage and deliver technical projects, ensuring customer satisfaction and contractual compliance.
Collaborate with internal and external stakeholders to drive successful outcomes.
Mentor junior team members and share technical best practices.
Identify opportunities for process improvement and service optimization.
What We Offer
Opportunity to work with leading technologies and global customers.
Exposure to complex and high-impact technical projects.
Collaborative, innovative, and growth-oriented work environment.
Professional development and continuous learning opportunities.
Career growth within a integral technology solutions provider.
Competitive compensation and benefits package.
📌 Post Sales Consultant (Ciudad de México)
🏢 Ingram Micro
📍 Ciudad de México