TMS Integral, part of DS Smith, is a global leader in sustainable packaging and retail solutions. Operating in 97 markets worldwide, we partner with some of the world's best-known brands to deliver innovative print, packaging, and display solutions that drive customer engagement, brand impact and commercial success.
As our business continues to grow, we're looking for an experienced Regional Key Account Director to lead one of our most strategically important global client partnerships. In this role, you'll take full ownership of account performance across your region, driving operational excellence, commercial success, and exceptional client service. Acting as a trusted advisor to senior client stakeholders, you'll lead a dedicated team while identifying opportunities for growth, innovation, and continuous improvement.
This is an exciting opportunity for a commercially minded leader who thrives in a fast-paced, global environment and is passionate about building lasting client relationships and delivering outstanding results.
Key responsibilities include:




Lead the end-to-end delivery and performance of a major client account, ensuring contractual commitments and service levels are consistently achieved.
Build and maintain strong senior-level client relationships, acting as the primary strategic partner and escalation point.
Drive commercial performance through effective P&L; management, forecasting, budgeting, profitability analysis, and cost control.
Develop and implement account strategies that support client objectives and business growth.
Identify and deliver continuous improvement initiatives that enhance operational efficiency, customer experience, and value creation.
Lead, coach, and develop high-performing teams, fostering a culture of collaboration, accountability, and excellence.
Partner with cross-functional teams to deliver innovative solutions and exceptional customer outcomes.
Ensure strong governance, compliance, risk management, and performance reporti

📌 Regional Key Account Director (Ciudad de México)
🏢 DS Smith
📍 Ciudad de México