Director of Talent Acquisition

Amalga Group | Monterrey, Reciente León, Mexico

Work Model: In Person | Reports To: Senior Director of Operations

Lead the talent engine behind exceptional nearshore teams.

Amalga Group is a nearshore BPO and managed-services partner that helps U.S.based organizations build and operate high-performing teams in Mexico. We support customer experience, sales, legal operations, finance and accounting, back-office, and technology functions. Our approach combines bilingual talent, disciplined operations, measurable results, and a people-first culture.

What You Will Do
- Lead the end-to-end talent acquisition strategy for high-volume and specialized hiring across BPO, customer support, sales, legal operations, finance, back-office, and technology roles.
- Lead, coach, and develop a high-performing Talent Acquisition team. Establish recruiter capacity plans, clear priorities, service standards, and a culture of ownership, urgency, and continuous improvement.
- Partner with Operations, HR,



and leadership to translate workforce forecasts and client needs into practical hiring plans, timelines, sourcing strategies, and recruiting capacity.
- Own the full recruiting lifecycle: intake meetings, job design support, sourcing, screening, structured interviews, selection, offer management, preboarding, and handoff to onboarding.
- Own ATS administration and adoption. Improve workflows, stage definitions, data integrity, automation, reporting, and recruiter discipline so the ATS becomes a reliable operating system for the business.
- Build proactive, multi-channel talent pipelines through job boards, referrals, social recruiting, talent communities, local networks, events, and other approved sourcing channels.
- Partner with hiring managers to improve intake quality, interview readiness, selection consistency, and accountability for fast, thoughtful hiring decisions.
- Bring forward market insights and solutions when roles are difficult to fill, hir

📌 Director of Talent Acquisition (Doctores)
🏢 Amalga Group
📍 Doctores