SpeedyDollar, part of Aventus Group, is launching its lending operations in the United States, and we are looking for experienced Bilingual Collections Specialists to join our new U.S. Collections team in Mexico City.

Aventus Group is an international FinTech group with 17 profitable business years, a business network spanning 22+ countries, and nearly 5,000 professionals worldwide. The Group continues to expand internationally, with more than €851 million in loans issued during the first half of 2026.

This is an opportunity to become part of the initial team building SpeedyDollar's U.S. collections operation from the ground up.

We are specifically looking for experienced collectors who have worked with U.S. customers, have excellent English communication skills, know how to negotiate effectively, and are comfortable working in a performance-driven financial environment.

As our U.S. business grows, strong performers will have opportunities to develop into Senior Collector, Team Leader, and other leadership positions.

Key Responsibilities




- Handle outbound and inbound collections calls with U.S. customers regarding past-due consumer loans.
- Negotiate payments and approved payment arrangements while maintaining a professional and customer-focused approach.
- Manage Promises to Pay (PTPs), follow-ups, and delinquent accounts through resolution.
- Use effective negotiation, persuasion, and objection-handling techniques to maximize recovery.
- Accurately document all customer interactions, commitments, payment information, and account updates in the CRM.
- Meet and exceed individual collections KPIs, including RPC, PTP conversion, cure rate, recovery performance, productivity, and quality.
- Work with dialer and digital communication channels as part of coordinated collections campaigns.
- Follow all company procedures and applicable U.S. collections and consumer-protection requirements.

Requirements:
Experience
- Minimum 1 year of direct phone collections experie

📌 Bilingual Collections Specialist (Roma Sur)
🏢 SpeedyDollar
📍 Roma Sur