As the Sales Support Associate for LATAM, you will play a strategic role in enabling our Sales organization to achieve its commercial objectives through operational excellence Acting as a key business partner to Account Managers and internal stakeholders, you will own the end-to-end order flow, ensuring accurate and timely order execution, importation, customer deliveries, reporting, and communication. You will bridge commercial strategy and operational execution by providing data-driven insights and proactively identifying risks to improve overall business performance. Join our dynamic team and help us deliver the future of play across Latin America

What You Will Do:
- Own the end-to-end order flow for LATAM markets, managing everything from initial order validation and production follow-up to final delivery and billing to ensure customer commitments are met on time
- Partner with Key Account Managers to align priorities, identify potential risks, and coordinate cross-functional execution with Operations, Finance, Supply Chain, and Legal teams




- Oversee order accuracy and compliance by ensuring all territory approvals, product requirements, and documentation are strictly met across LATAM markets
- Serve as the primary point of contact for customer and internal inquiries, proactively resolving delivery issues, claims, and credits while escalating critical risks to appropriate stakeholders
- Leverage ERP and business systems to maintain accurate order information while providing actionable reporting, insights, and performance metrics to support informed business decisions
- Facilitate cross-functional order reviews to ensure clear communication and accountability across outstanding actions, milestones, and priorities
- Support Sales teams by coordinating samples, marketing materials, and quote sheets while driving strategic initiatives to enhance the operational effectiveness of the LATAM Sales organization
- No limitative activities

Supervisor Responsibilities: No

📌 Sales Support Associate (Ciudad de México)
🏢 Jazwares Mexico
📍 Ciudad de México