At Accelleron Central Operations Team, we are establishing a high-performing global support team in Querétaro dedicated to delivering services across the globe on business processes, including Request to Quote, Order to Cash, Procure to Pay, and Contract to Cash.
- Your responsibilities:
- Manage and process service and spare part quotations in response to customers
- Accurately record and maintain inquiry data within systems, ensuring all technical and commercial details (pricing, Incoterms, export compliance, etc.) are correct.
- Facilitate order booking in ERP systems, guaranteeing proper part selection, timely deliveries, and compliance with customer requirements.
- Coordinate with the spare parts centre for order placement via EDI/ATURB and verify that applicable discounts are applied.
- Ensure timely invoicing upon delivery and precise cost collection and booking.
- Maintain and uphold master data accuracy and consistency.
- Collaborate effectively with cross-functional and general teams to ensure seamless end-to-end execution.
- Your background:




- 3 years’ experience in order handling, customer support, or supply chain operations, preferably within an international setting.
- Demonstrated customer orientation with a commitment to quality and responsiveness.
- Practical experience with ERP systems (knowledge of SAP S/4HANA is advantageous).
- Excellent communication skills in English, both written and spoken.
- Strong interpersonal abilities with a capacity to work effectively across diverse cultures.
- Education: Bachelor’s degree
- Experience:> 3 years
- Languages: English, Spanish and Portuguese is an advantage.

Your benefits:
We offer a comprehensive benefits package that includes health insurance, life insurance, profit sharing, vacation, and professional development opportunities with our colleagues in other countries. Join our team and enjoy the advantages of working with a multi-national company that values your well-being and career growth.

Here is a

📌 Customer Support Specialist (Santiago de Querétaro)
🏢 accelleron
📍 Santiago de Querétaro