POSITION SUMMARY

Conduct key control audit, monitor electronic key boxes, issue/receive master
keys, radios, and beepers; ensure the safekeeping of these items. Patrol all
areas of the property; assist guests with room access. Monitor Closed Circuit
Televisions and alarm systems. Respond to accidents, contact EMS or administer
first aid/CPR as required. Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other
incidents. Defuse guest/employee disturbances. Call for outside assistance if
necessary. Complete incident reports to document all Security/Loss Prevention
related incidents. Resolve safety hazard situations. Escort unwelcome persons
from the property. Report to scenes of vehicle accidents/thefts. Call for
assistance using proper code responses. Complete a Loss Prevention shift
summary/daily activity report. Maintain confidentiality of all
reports/documents; release information only to authorized individuals. Provide
proper paperwork to employees requiring outside medical treatment. Type,
proofread,



and copy security reports. Assist management in training and
motivating; serve as a role model. Assign and ensure work tasks are completed on
time.

Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language; prepare and review written documents accurately
and completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the con

📌 Monitorista (México)
🏢 Marriott
📍 México