?? Join CMA CGM Mexico as a Sales Support Professional ??
? Location: Mexico City, Mexico
At CMA CGM, a world leader in shipping, logistics, and supply chain solutions, we are looking for a Sales Support Professional to join our Commercial Team in Mexico City.
This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The idóneo candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment.
? Key Responsibilities
✅ Provide administrative and commercial support to Inside Sales and Outside Sales teams.
✅ Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities.
✅ Support contract implementation, tender submissions, rate management, and commercial agreements.
✅ Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.
✅ Create and maintain customer accounts, partner codes,



contracts, and pricing records within company systems.
✅ Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates.
✅ Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience.
✅ Promote CMA CGM's end-to-end logistics solutions, including Value-Added Services (VAS), CEVA Logistics, eCommerce, and Intermodal Services.
✅ Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities.
✅ Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives.
✅ Promote digital solutions and drive customer adoption of My Prices and other CMA CGM digital platforms.
? What We Are Looking For
✔ Commercial mindset with a strong customer orientation

📌 Sales Support (Ciudad de México)
🏢 Cma Cgm
📍 Ciudad de México