Overview
The Sr Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.
Responsibilities
Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
Design, configuration and testing SAP Order management, SD, Logistics SAP Modules
Design, configuration and testing of interfaces to 3rd party systems/Hubs (EDI, IDoc, etc.)
Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
Responsible primarily for successful implementation of SAP, providing functional expertise, guidance, presentation and instruction on SAP products to customers
Transfer of (local/regional)



customer requirements to globally aligned and sustainable IT solutions
Carry out complex or novel assignments requiring the development of new or improved procedures
Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain
Considers and seeks detailed knowledge of industry best practices
Manage or participate in new IT implementations (for example M&As;, divestures, new SAP modules or new systems)
Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
Qualifications
Education
BA or BS in Business or IT related field
SAP Sales, SD, Logist

📌 Senior Specialist, IT Relationship Management (Ciudad de México)
🏢 Celanese International
📍 Ciudad de México