21 ago
|
Lockton
|
Ciudad de México
21 ago
Lockton
Ciudad de México
Your Responsibilities:
The Survey & Insights Analyst supports Lockton's enterprise survey consultancy function, partnering with business units and geographies worldwide to design, deploy, and analyze surveys that create actionable insights. This role serves as a hands-on Qualtrics practitioner and analytical partner, helping internal teams translate research questions into survey programs and actionable findings while upholding data governance and privacy standards across regions.
Essential Duties:
- Design, build, and program surveys in Qualtrics, including logic/branching, bilingual and multi-language routing, embedded data, and distribution workflows.
- Serve as a subject matter resource for survey methodology, question design, and data quality across a portfolio of internal and client-facing survey programs.
- Partner with stakeholders across regions and business units to scope survey requests, define objectives, and translate business questions into effective instrument design.
- Clean, analyze, and synthesize survey data into reports, dashboards,
and presentations for management and Associates.
- Support data governance efforts, including PII/PHI risk review, survey inventory management, and adherence to integral privacy requirements (e.g., GDPR, CCPA).
- Provide consulting, training, and technical support to survey requestors throughout the survey lifecycle, from intake through post-deployment analysis.
- Monitor project timelines and maintain responsibility for delivering accurate, on-time deliverables.
- Communicate findings and recommendations clearly to both technical and non-technical, audiences.
Other Responsibilities:
- Provides exceptional customer service and adheres to the Lockton philosophies
- Collaborates cross-functionally with IT PMO, Digital Office, and People Solutions teams as needed
Qualifications
- BS/BA degree required
- 1+ years of experience in survey research, data analysis, market research, or a related analytical field
- Demonstrate
📌 Survey & Insights Analyst (Ciudad de México)
🏢 Lockton
📍 Ciudad de México