SpeedyDollar, part of Aventus Group, is launching its lending operations in the United States, and we are looking for an experienced Head of Collections to build and lead our U.S. collections operation from Mexico City.
Aventus Group is an international FinTech group with 17 consecutive profitable years, a business network spanning 22 countries, and nearly 5,000 professionals worldwide. In the first half of 2026 alone, the Groups lending companies issued more than 851 million in loans across international markets.
This is not a traditional collections management role. We are entering the U.S. market and are looking for a senior collections leader who has handson experience managing U.S. consumer collections from Mexico and understands how to build a highperforming operation in a highly regulated environment.
You will have the opportunity to build the collections function from the ground up, shape the strategy, processes, technology, team structure and performance model, and directly influence the growth of SpeedyDollar in the U.S.
We are looking for someone who combines strong operational leadership with a deep understanding of U.S. collections strategy, performance management, compliance, analytics, automation and contactcenter operations and who wants real ownership rather than simply managing an established process
Key Responsibilities

Build and lead the U.S. Collections function, including team structure, recruitment, training, performance management and coaching.
Own the endtoend collections strategy across delinquency stages, from earlystage collections through latestage recovery, including segmentation, contact strategies, PTP management and payment arrangements.
Drive collections performance through data and analytics, monitoring key KPIs such as RPC, PTP conversion, cure rate, liquidation recovery rate, roll rates, productivity and cost of collection.
Design and continuously optimize omnichannel collection campaigns, including dialer, SMS, email, IVR voice automation and other approved communication channels.
Define contact strategies and operational controls in accordance with U.S. collections requirements, including contact frequency, calling windows,



consent management and exclusion rules.
Use automation, testing and technology to improve recovery, including segmentation, A B testing, dialer optimization and AIdriven collections initiatives.
Manage external collection partners and vendors, ensuring strong performance, cost efficiency and compliance.

Education
Bachelors degree in Business Administration, Finance, Economics, or a related field preferred.

Professional Experience
Minimum 2 years of experience in a collections leadership role, such as Collections Manager, Senior Collections Manager, Head of Collections, or equivalent.
Mandatory handson experience managing collections for the U.S. market from Mexico or another nearshore location.
Experience in consumer lending, fintech, personal loans, auto finance, credit cards, or another U.S. consumer finance environment strongly preferred.
Proven experience managing collections teams and delivering measurable improvements in recovery, cure rates, roll rates, productivity, and cost of collection.
Experience designing or managing collections strategies across different delinquency stages, including earlystage, latestage, and recovery.

Language
Advanced English proficiency is mandatory C1 level or equivalent. The candidate must be able to communicate confidently with U.S.based partners, vendors, Legal, Compliance, and senior management, as well as work with documentation and regulations in English.
Native or fluent Spanish.

Technical Collections Knowledge
Strong understanding of collections KPIs, including RPC, PTP, PTP conversion, cure rate, liquidation recovery rate, roll rates, contact rate, productivity, and cost of collection.
Strong experience with collection systems, CRMs, dialers, and reporting tools.
Advanced Excel skills, including data analysis, reporting,



and pivot tables.
Experience with multichannel collections strategies, segmentation, campaign management, and performance optimization.
Experience working with and managing external collection agencies and technology service providers.
Working knowledge of U.S. collections compliance requirements, including FDCPA, Regulation F, TCPA, calling restrictions, consent management, and contactfrequency requirements, is strongly preferred.
Experience with automation, AI, predictive analytics, dialer optimization, or datadriven collections strategies is a strong advantage.

Leadership Profile
Strong leadership and teambuilding capabilities.
Highly analytical and commercially minded.
Ability to make decisions based on data and business impact.
Strong ownership mentality and ability to build processes from the ground up.
Excellent communication, negotiation, and stakeholdermanagement skills.
Comfortable working in a fastgrowing environment where the U.S. collections operation is being built from the ground up.

What We Offer

Competitive compensation 68,000 MXN gross monthly base salary performance bonus of up to 32,000 MXN per month up to 100,000 MXN total monthly compensation.
Major Medical Expenses Insurance SGMM.
Companyprovided parking.
The opportunity to build and lead the U.S. Collections function from the ground up within an established international FinTech group.
Direct influence on collections strategy, technology, automation, team structure and business performance.
Significant professional growth opportunities as SpeedyDollar expands its operations in the U.S.

Working Hours Monday to Friday, 800 AM 500 PM

Ready to build and lead a U.S. collections operation from the ground up
Apply with your CV in English through the platform.

Bolsa de trabajo México ofrecemos puesto de Bilingual Head of Collections para el sector de Administracion Oficina en la empresa SpeedyDollar de Cuauhtémoc. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Bilingual Head of Collections U.S. Market (Cuauhtémoc)
🏢 SpeedyDollar
📍 Cuauhtémoc