Maintain project records, documentation, and data in SFDC and other Microsoft programs.
Pull in customer care and field service when an opportunity needs to be redirected - always with a personal hand-off.
- Ability to datamine, understand and create reports, and find information as needed to assist in maintaining acceptable turnaround times on inquiries.
- Use thorough knowledge of products, processes, and policies to support and exceed requirements and expectations, providing information not yet requested in anticipation of the question and to provide an efficient and higher level of service.
- Effectively utilize technology, reporting, and process to drive efficiency.
- Participate and lead technical product trainings in person and virtually as needed in an effort to support live and future opportunities, as well as to coach and train colleagues and channel partners to be more effective in their roles to help grow tooling mindshare and marketshare.
- Proactively work on annual performance and personal goals throughout the year.




- Work closely with manager to support business through the channel as well as directly and communicate identified challenges to ensure they are appropriately addressed.
- Be prepared to use your experience and individual strengths and talents and to share your ideas to improve our processes.
- Stay in compliance with any and all TE required training, including trainings related to technical matters, ethics & conduct, business acumen, etc.
- From day one, work to build relationships across the organization to encourage cross-BU cooperation, increased mindshare, and revenue growth.
**What your background should look like**:
- 3-year degree preferred or equivalent work experience with technical education, etc.
- Ability to work with mínimal supervision and collaboratively with others
- Proficient with all Microsoft products (Outlook, Excel, Word)
- Proficient with or ability to learn SAP, Business Insights, and other reporting programs
- Experience with or ability to learn MS Team
LI-Hybrid
Travel:*****%
Location: Tlalnepantla.
**Competencies**:
- SET : Strategy, Execution, Talent (for managers)

📌 Inside Sales Account Mgr Ii (Tlalnepantla de Baz)
🏢 TE Connectivity
📍 Tlalnepantla de Baz