Job Req ID
*********
- Work Type
**Hybrid**
- Department
**Sales**
Eaton's Corporate Sector division is currently seeking a Order Entry Specialist EESS
- What you'll do:
**Job Summary**
Analyze and coordinate priorities of sales orders and keep track of performance to insure 100% on - time delivery of product to the customer.
Maintain an effective communication system with customers for the solution of problems and claims.
**Responsibilities**:
- Receive and assess orders for clean-up and creation in VISTA, as applicable.
- Assure proper order entry and send orders' acknowledgment to Clients.
- Daily keep track of order performance, indicating shipping detractors and updates clients as needed.
- Maintain customer service performance measurement (on time delivery / forecast performance, claims, invoicing, etc.).
- Manages and solves client claims.
- Resolve with accounting shipments discrepancies and credit customer, as applicable.
- Interface with district operating centers, materials planning, sales representatives, order center, material sending sites, and credit representatives.
- Be proactive in identifying customer requirement problems.
- Maintain professional, effective communication channels with internal/external customers (electronically, memo, verbal).
- Perform other duties as required
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- Qualifications:
**Education level required**
- Bachelor degree from an accredited institution is necessary.
**Years and area of experience required**
- Minimum 1 year customer interaction/support experience
- Skills:




**Technical knowledge**
- Experience with SAP and/or Vista
- Ability to read, listen and write in English (Intermediate proficiency)
**Soft skills**
- Accountable
- Efficent
- Learner
We are committed to ensuring equal employment opportunities for job applicants and employees.
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
- Eaton strives to provide benefits and programs that are competitive and focused on employee well-being.
These programs are offered across the United States and Puerto Rico, but specific programs and options available may depend on eligibility factors such as geographic locations, date of hire, employment type and the applicability of collective bargaining agreements.
**About Us**
- Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere.
We make products for the data center, utility,



industrial, commercial, machine building, residential, aerospace and mobility markets.
We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future.
By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.
**Our commitment to Inclusion & Diversity and Sustainability**
- We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right.
We believe diversity is our strength and diverse thinking powers innovation and growth.
In our second annual Integral Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do.
Our latest sustainability report features our progress toward our **** Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by ****.
**Recent Awards: Honored to be recognized**
- ********* World's most admired companies, Forbes
- ********* Best Place to work for LGBTQ Equality, HRC
- ********* Top 100 Global Most Loved Workplaces, Newsweek
- ********* World's Most Ethical Companies, Ethisphere
- ********* "Top Employer" in Mexico
- **** "Best LGBT Places to Work ****" in Mexico

📌 Order Entry Specialist Eess (Santiago de Querétaro)
🏢 EATON
📍 Santiago de Querétaro