**Req ID**: ******
We are currently seeking a Software Development Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Comprehensive responsibility breakdown, skills matrix and soft skills for **Mainframe IMS Engineer**.
**Years of experience required**: +15 yrs
**Responsibilities**:
**Product InstallUpgrade**
Product installupgradesmaintenance and customization with usermods.
**Supporting Product Support**
Managing supporting software products.
**CICS Configuration**
Configuration of CICS and setting up subsystem connectivity
**System InstallationUpgrades & Configuration**
Plan, test, and implement IMS software upgrades, RSU, and feature enhancements
**IMS Architecture Knowledge**
Deep understanding of IMS/TM and IMS/DB subsystems, message processing regions, and how IMS fits within a z/OS Sysplex.
**Database Management**
Proficient in defining and maintaining IMS databases using DBDs and PSBs, controls for segmentation, and executing DL/I utilities.
**Programming Skills**
**System Administration**
Skills in installing, configuring, and patching IMS regions; managing control blocks; and orchestrating deployments via SMP/E or z/OSMF.
SYSGEN and subsystem connectivity management for MQ, CICS and DB2.
Also LU6.2 and NJE connectivity
**Performance Tuning**
Ability to monitor IMS transaction and database performance, adjust IMS buffer pools, and optimize logging and threading for SLAs.
**Troubleshootin**g
Strong analytical skills for diagnosing transaction failures, database lock contention, and communication errors using trace tools and dumps.
**Backup and Recovery**
Knowledge of IMS restart strategies (cold, warm, and concurrent restarts) and integration with DFSMShsm for log retention and recovery.
**Integration Skills**
Familiarity with linking IMS to CICS, DB2, MQ, web services,



and leveraging IMS Connect or GATEWAY for cross-platform transactions.
**Documentation and Communication**
Ability to produce clear runbooks, architecture diagrams, change-control records, and to coordinate with developers, DBAs, and operations teams.
**Continuous Learning**
Commitment to staying current with IBM Redbooks, IMS enhancements, vendor training, and industry best practices.
**Soft Skills**:
**Communication**
Clearly conveys technical concepts and status updates to both technical and non-technical stakeholders, ensuring alignment and shared understanding.
**Collaboration**
**Analytical**
Thinking Breaks down complex system behaviors into root causes, leveraging structured reasoning to guide troubleshooting and design decisions.
**Adaptability**
Quickly adjusts to new IMS releases, changing project priorities, and evolving operational challenges without disruption to service delivery.
**Attention to Detail**
Meticulously reviews configuration parameters, job streams, and change-control documentation to prevent errors in highly sensitive production environments.
**Time Management**
Prioritizes tasks-such as system maintenance, incident response, and project work-to meet tight SLAs and minimize business impact.
**Customer Focus**
Anticipates and responds to the needs of internal customers by delivering reliable IMS services and clear guidance on usage or recovery procedures.
**Resilience**
Maintains composure under pressure-during outage scenarios or high-volume support windows-and works methodically toward resolution.
**Mentoring & Coaching**
Shares expertise with junior engineers through peer reviews, knowledge-transfer sessions, and documentation, strengthening overall team capability.
**Continuous Learning Mindset**
Seeks out training, IBM Redbooks, vendor webinars, and community forums to stay ahead of IMS innovations and best practices
LI-LATAM
**About NTT DATA

📌 Software Development Advisor (Guadalajara)
🏢 Ntt Data
📍 Guadalajara