Location: Remote
Employment Type: Full time
Experience Required: Minimum 4 years
About the Role:
Radar Hire is seeking a detail-oriented and proactive Service Coordinator to support a fire alarm and construction services company based in California. As the main point of contact for scheduling and service coordination, you’ll play a key role in ensuring operational efficiency and top-tier client satisfaction.
This position is adecuado for someone who thrives in a fast-paced environment, enjoys multitasking, and has a strong sense of ownership over their work. You’ll work closely with technicians, clients, and the leadership team to keep projects moving and clients informed.
Key Responsibilities
Manage daily scheduling for service calls and inspections

Serve as the first point of contact for incoming service-related calls and emails

Update the CRM and project calendar with new requests, technician notes, and follow-ups

Communicate effectively with field technicians to ensure alignment on job schedules and priorities

Follow up with clients to confirm satisfaction and document resolution of service tickets

Provide estimating support for fire alarm systems (preferred, but not required)

Maintain a high level of accuracy in documentation and coordination tasks





Track technician productivity (billable vs. non-billable hours) and schedule adherence

Required Skills & Qualifications
Minimum 4 years of experience in administrative coordination or project support

Strong verbal and written communication skills in English

Excellent organizational and time management abilities

Confident using CRM platforms and online calendars

Comfortable reading maps and helping technicians route efficiently

Ability to multitask and manage competing priorities with professionalism

Tech-savvy and responsive with reliable internet and a functioning computer

Nice to Have
Previous experience in the fire alarm, construction, or field services industry

Estimating experience for fire alarm services or similar technical systems

Familiarity with field service software and tools used for dispatching or service tracking

Why Join
Work closely with a U.S.-based leadership team that values autonomy and contribution

Help streamline essential field service operations for a growing company

Enjoy a remote-first environment with long-term growth opportunities

Make a measurable impact by helping technicians succeed and customers stay safe

📌 Service Coordinator (Remote) (Ciudad de México)
🏢 US Job Finders
📍 Ciudad de México