About the Role
We are seeking a General Virtual Assistant to provide administrative and operational support to a busy moving company. The adecuado candidate has prior experience supporting U.S.-based service businesses, especially within logistics, dispatch, or customer service settings. You’ll help keep day-to-day operations organized — managing schedules, updating CRM data, assisting with customer communications, and coordinating with the operations team.
Key Responsibilities
Manage and update booking details, work orders, and job notes in SmartMoving (or similar CRM systems)

Communicate with customers via email, phone, and chat for scheduling, confirmations, customer service concerns and follow-ups

Support dispatch operations — verifying job details, mover assignments, and ensuring schedule accuracy

Track leads, quotes, and client communications

Assist with administrative tasks such as invoice tracking, data entry, and report generation

Coordinate with the internal team to resolve client inquiries and update progress logs

Maintain a professional and friendly tone with customers and team members

Qualifications




At least 1–2 years of experience as a Virtual Assistant, preferably for a moving, logistics, or service-based business

Strong English communication skills (written and spoken)

Experience using CRMs such as SmartMoving, HubSpot, Jobber, or similar tools

Highly organized, detail-oriented, and capable of managing multiple tasks at once

Proficient in Google Workspace (Sheets, Docs, Calendar) and general admin tools

Reliable internet connection and professional home setup

✨ Experience: 2+ years in customer service and administrative support for service-based or moving companies.
⚡ Skills: Excellent communication, CRM management (SmartMoving preferred), scheduling, data entry, customer support, and multitasking.
⏰ Availability: Full-time, U.S. business hours (night shift PH time).
Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

📌 General Virtual Assistant (Remote) (Ciudad de México)
🏢 Hyre
📍 Ciudad de México