Founded on the premise that everyone deserves high-quality health care, ODA has been providing comprehensive, patient-centered health care services to underserved populations for over forty years.
ODA offers evidence-based, comprehensive primary care services as well as a full range of specialty, dental and behavioral health care services.
**Job description**:
- Handle high call volume on a fast pace environment, while displaying high level of professionalism, empathy and enthusiasm.
- Fluent in English and Spanish.
- Answering patient's inquiries regarding scheduling, rescheduling and/or cancelling medical appointments in a timely manner.
- Answer inquiries about medical providers and specialist availability.
- Schedule patient transportation to our facilities.
- Answer inquires pharmacies, insurance companies and other medical facilities.
- Direct calls to different departments as necessary.
- Elevate customer concerns to managers and supervisors as needed.
- Available to work most of ODA's operating hours.




- Adhere to ODA regulations, privacy, and other requirements.
**Responsabilities**:
- Servicing clients in both Spanish in English.
- Client service experience in healthcare is preferred but not required.
- High pace environment such as call center or similar.
- Personal background clean form any history that can negatively affect ODA, its employees or clients.
**We offer**:
- Law benefits.
- Weekly payment.
- Monthly bonus.
- Food stamps.
- Transportation.
- Up to $18,500 gross monthly.
Tipo de puesto: Jornada completa
Sueldo: Hasta $18,****** al mes
Beneficios:
- Ayuda o servicio de transporte
- Programa de referidos
- Vales de despensa
Pago complementario:
- Bono mensual
Tipo de jornada:
- Diurno
- Lunes a viernes
- Turno de 8 horas
- Turno matutino
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial

📌 Costumer Care Specialist (Hermosillo)
🏢 Intugo
📍 Hermosillo