**Summary**:
The Manager, Compliance & Risk Ops role supports the US Audit Readiness Lead with operational work critical to the Audit & Monitoring processes.
They will be responsible for independently assessing escalated issues, communicating key information to the HYD Compliance Team Lead & US Audit Readiness Lead, and leading appropriate next steps based on scenario and stakeholder feedback.
**About the Role**:
**#LI-Hybrid**
**Location: Mexico City**
The **Manager, Compliance & Risk Operations** role supports the US Audit Readiness Lead with operational work critical to the Audit & Monitoring processes.
They will be responsible for independently assessing escalated issues, communicating key information to the HYD Compliance Team Lead & US Audit Readiness Lead, and leading appropriate next steps based on scenario and stakeholder feedback.
**Key responsibilities**:
- Serve as first escalation point for Hyderabad Audit Readiness Team, providing tactical support, next steps, and ensuring quality of deliverables
- Collaborate with US Audit Readiness Lead on preparing reports, providing trend analysis, and discussing findings with regulatory/compliance advisors and other stakeholders
- Validate proper documentation and execution of observation log management, to ensure most up-to-date and accurate information is captured
- Support audit readiness projects such as building audit dashboards, optimizations to team-related processes and systems, and the management and resolution of audit readiness anomalies
- Proficiency to perform all audit readiness activities and cover for other team members, as required: Monitoring various dashboards, cadenced in-channel monitoring, proactive audit readiness approach oversight, maintenance of documentation,



and readout to various stakeholders in a timely and efficient manner
**Essential Requirements**:
- Bachelors Degree from an accredited University
- Preferred: Masters or Doctorate specializing in Law, Compliance, Pharmacy, or Health Administration
- 2+ Years supporting Compliance or Audit in the Life Sciences industry
- Strong understanding of US Compliance & Regulatory laws and processes
- Knowledge of the US Materials Approval Process and its role in maintaining compliance and auditability
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Pro-active in handling complex situations & problems
- Ability to work under tight deadlines and manage multiple projects simultaneously.
- Proficiency in marketing automation tools and analytics platforms.
- Understanding the complexity of integrated working in a matrix and geographically dispersed environment.
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage.
**Skills Desired**
- Compliance Management
- Compliance Risk, Risk
- Risk Management
- Regulatory reports
- Leadership
- Business Networking
- Operational Risk
- Operational Risk Management
- Senior Management
- Software Frameworks
**Commitment to Inclusion**
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Division
US
Business Unit
Universal Hierarchy Node
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area
Marketing
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Ajustes de accesibilidad**:

📌 Manager, Compliance & Risk Operations (Xico)
🏢 Novartis
📍 Xico