DESCRIPTION
Key job responsibilities
- Lead strategic initiatives to enhance fulfillment network design and performance.
- Analyze data to identify bottlenecks and optimization opportunities in the fulfillment network, focused on customer experience, delivery speed and cost.
- Develop product roadmaps for network design solutions and innovations.
- Collaborate with operations, business, and logistics teams to implement improvements.
- Define and track key performance metrics (KPIs) for network efficiency.
- Create and maintain documentation for network design processes and standards.
- Drive continuous improvement in delivery speed, accuracy, and cost efficiency.
A day in the life
A day in the life of a Network Design PM might include, but it is not limited to:
- Review overnight network performance metrics.
- Check for any critical escalations or system issues.
- Lead network design initiatives with multiple stakeholders.
- Present network expansion proposals to senior leadership.
- Discuss ROI projections and implementation timeline for network changes.
- Track and solve inquiries from other stakeholders regarding network design, speed, coverage and performance initiatives.
About the team
We are the Fulfillment Experience team!
Fulfillment Experience (FX)



performs a centralized function supporting the MX Operations with data, plans, and required systems set up, taking care of the full flow of a customer order.
FX team's responsibilities scope covers: Network Strategic Design, Network Transportation Planning, Program Management and External Fulfillment (EF)/Reverse Logistics Operations.
Our goal is to develop a supply chain network that delivers customer orders in time, at the fastest, lowest cost, and most reliable way.
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- 2+ years of industry work experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in a highly analytical, results-oriented environment with cross functional interactions

📌 Middle Mile Network Planning Pm I, Fulfillment Experience (Xico)
🏢 Amazon
📍 Xico