**_About Unlimit_**
**Responsibilities**:
- Communicating with customers and handling their requests through various communication channels
- Independently analyzing complex cases and assigning tasks to the second line, development in JIRA
- Processing of assigned tasks in JIRA
- Analyzing logs in Splunk, experience with Splunk is welcomed
- Testing requests in Postman, experience is welcomed
- Ability to independently search for information using all available information sources
- System performance control
- Assisting related teams in solving tasks
**Requirements**:
- At least 2 years of experience in supporting card processing systems, alternative payment methods.
- Knowledge of card processing operations principles (authorization and clearing).
- Basic knowledge card methods (EMV 3-D Secure, COF, VTS/MDES).
- Basic Postman/Splunk/JSON skills.




- Experience with Jira, Confluence, incident management systems on Zendesk/ Sales Force.
- Familiarity with Core Banking System, and card processing systems.
- Experience in interacting with systems providing SMS services and tokenization.
- Experience in fintech is desirable.
- Experience of working in a helpdesk is welcomed.
**We offer**:
Attractive monthly salary paid in line with experience
Vacation, sick, and paid holidays
Adaptable working hours
Full-time: 5/2
Modern workplace with all necessary equipment
A team of top international professionals to learn from
Multicultural working environment
**_
Join Unlimit Team now!
_

📌 Technical Support Engineer 1 Line (Psp) (Xico)
🏢 Unlimit
📍 Xico