**Grow with us**:
**Our Exciting Opportunity!
**:
We are looking for a **Customer Project Manager**to coordinate and project manage all **Deployment operations** for our Hyperscaler's customer contracts within the assigned Market Area.
You will be accountable to deliver IT equipment and services to our hyperscale cloud customer locations across +80 countries (managing +200 customer purchase orders).
This role involves coordinating the movement of goods from our distribution centers to customers sites, optimizing transportation routes, track shipments to ensure on-time delivery while achieving the best balance between customer service and cost-effectiveness.
Also, you will be overseeing the importing and exporting process of a product.
If you enjoy a fast-paced customer environment with integral customer contract delivery, we want you on our team!
**What you will do**:
- Project Execution (Logistic/Supply chain services): Ensure that you provides high-quality, efficient, and effective delivery of IT equipment for customer's compute and Network/transport HW equipment (HPE, Cisco, Juniper, Arista, Ciena, etc)
- Performance Assurance: secure that contract SLA for service delivery is achieved.
Further enhance our performance measurement systems to evaluate and improve the efficiency and effectiveness of our delivery processes
- Quality: further develop and improve our quality assurance processes to ensure the delivery of high-quality services.
Conduct regular reviews and audits to identify areas for improvement.
- Stakeholder management:



ensure good relationship and communication with the country local teams and maintain an updated contact matrix, clarify R&R; between the MA CPM & the local teams, improve the control and quality of the contract (ensuring the success of a project, program, or activity)
- Risk & Safety Management: Identify and mitigate risks associated with service delivery.
Develop and implement contingency plans to address potential issues
**The skills you bring**:
- A bachelor's degree or higher education
- Solid experience in a combination of supply chain & Logistic management, sourcing, large-scale program delivery and Trade compliance.
- Extensive Project management experience with both internal and external service delivery programs and success working with demanding customers.
- Knowledge of and experience delivering using Ericsson's supply chain and sourcing processes
- Strong track record of engaging and building trust with internal and external stakeholders.
- Fluent English.
**These skills are important for this role**:
- Knowledge of and experience delivering using Ericsson's supply chain and sourcing processes.
- Experience in utilizing a global delivery model working with offshore and nearshore delivery units, and the willingness to work across multiple time zones to meet delivery deadlines.
- Proficiency using the MS Office suite to analyze data and draw compelling conclusions to drive the business forward.
- Ability to face difficult situations head on using facts and courage to make hard decisions speedily and then initiate action.
- Well organized and ability to manage multiple concurrent activities with ease.
- Strong communication skills.

📌 Customer Project Manager - Supply (Xico)
🏢 Ericsson
📍 Xico