Descripción y detalle de las actividades
**Customer Service - Remote Technical Support**
**Location**: Fully remote
**Schedule**:Pacific Time, 12 PM to 10 PM** (some weekends required with prior notice)
**Are you looking for a rewarding customer service role with international impact?
**
**Join our team and provide exceptional operational and technical support to patients and clients in the United States, United Kingdom, Canada, and Australia.
**
**Responsibilities**:
- Handle customer inquiries regarding medical and technological devices.
- Diagnose and resolve technical and operational issues effectively.
- Ensure accuracy and security of data within company systems.
- Maintain compliance with confidentiality policies, HIPAA, and other regulations.
- Stay up to date on troubleshooting techniques and device functionalities.
- Provide technical support to internal teams.
- Assist colleagues with specific inquiries.
- Manage assigned tasks professionally and efficiently.
Experiência y requisitos




**Requirements**:
- ** Skills**: Customer service, problem-solving, critical thinking, creativity.
- ** Languages**: Advanced English (written and spoken).
- ** Education**: High school diploma or technical degree.
- ** Technical knowledge**: Equipment testing, calibration, customer service.
- ** Time management**: Ability to handle multiple tasks simultaneously.
Beneficios
- Beneficios de acuerdo a la LFT
- Fondo de ahorro
**Número de vacantes** 3
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Home office
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Jornada completa
- Turno Vespertino
- Flexible
**Salario mensual neto** $10,000 MXN
**Estudios** Carrera técnica
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

📌 Technical Support Agent (Tijuana)
🏢 Mediméxico, S. De R. L. De C. V.
📍 Tijuana