**Your Impact**
At Equivity, we believe in creating a workplace where every team member thrives.
We're looking for a highly independent, organized, detail-oriented, tech-savvy, and adaptable professional to support the day-to-day operations of our technology-growing business.
This is a hands-on role that touches customer service, IT troubleshooting, and overall general business support.
You'll be jumping between different responsibilities, ensuring everything runs efficiently and smoothly.
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**What You'll Do**:
- ** Customer Support & Client Success**:
- Respond to our users' inquiries and provide solutions in a friendly, professional and timely manner.
- Maintain our user database, contracts, and service agreements to ensure smooth operations.
- Provide basic IT troubleshooting to users and ensure smooth customer support.
- Manage and update documentation for end-users.
- ** Operations & Administration**:
- Handle invoices, quotes, and financial transactions to keep the business running smoothly.
- Manage business documentation, file organization and data entry.
- Organize and maintain digital records, contracts, and reports.
- Support with various general administrative tasks, testing, marketing, scheduling, etc.
**What We're Looking For**:




- An independent fast learner who enjoys variety and new challenges.
- Switch between tasks quickly—one minute you're responding to a client, the next you're updating an invoice, then troubleshooting a small tech issue.
- Exceptional organizational and detail oriented.
- Advanced written and verbal communication skills.
- Familiarity with cloud-based platforms, project management tools and CRMs.
- Adapt to new challenges and responsibilities as the business grows.
**Requirements**:
- A Bachelor's degree in Business Administration, IT, or a related field.
- Ability to maintain confidentiality and handle sensitive information.
- Strong communication skills in English, written and verbal.
**What we offer**:
- Work schedule: Monday to Friday, 6am - 3pm Pacific Time.
- On-site position.
- $18,000 to $22,000 per month.
- Opportunities for professional development.
- A progressive company culture where your ideas are valued and see the results of them being implemented.
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success.
Let's achieve great things together at Equivity!
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📌 Clients Operations Specialist (Mexicali)
🏢 Equivity
📍 Mexicali