Who we are.
American International Group, Inc. (AIG) is a leading integral insurance organization.
Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.
These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.
**Your contribution at AIG**:
Support the Head of Multinational - Mexico, to expand AIG MN's presence across the country by optimizing alignment, integration, adoption and execution of AIG's global multinational strategies, business plans, operating model and segmented value proposition(s).
**Key Accountabilities**:
SLA and KPI accountability
Proactive management and oversight of all multinational service activities, coordinating communication and project management across all internal and external stakeholders throughout the program lifecycle.
Provide direction and guidance to all relevant stakeholders across Multinational Business Model and AIG Network to ensure appropriate design and effective delivery and service of assigned multinational programs.
Provide multinational technical expertise to underwriters to ensure a compliant program structure and design, and adherence to all local regulatory requirements.
Lead the promotion and adoption of the AIG Multinational End-to-End process, so that all parties understand and commit to roles, responsibilities and expected timelines, to provide an elevated service performance and deliver contract certainty.
Ensure Multinational service fee discipline by utilizing available tools.




Partner with Product Underwriters to manage the approval of facultative reinsurance panel participants and the collection of compliant reinsurance documentation for all assigned programs.
Engage with multinational claims to ensure timely development of multinational claims bulletins / protocols and support on ad hoc program enquiries.
Monitor performance and escalate where necessary to ensure all agreed Multinational service SLAs are being met.
Operate as the senior external service contact and - working in collaboration with Product Underwriters and Distribution - provide regular updates to the appointed broker (or client if direct) on program performance until fully implemented.
Partner with Distribution to coordinate periodic client/program stewardship meetings to be conducted in alignment and collaboration with underwriting and distribution.
Completion of Peer Reviews for assigned portfolio.
Drive the profitable growth of the Multinational global fronting portfolio by working with product and distribution to identify target opportunities and articulate AIG's value proposition in the market.
Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.
Represent AIG at external market events and provide broader support to multinational growth strategies, business development, thought leadership and training as appropriate.
**What we are looking for**:
Commercial insurance experience at least 5 years,



preferably client servicing (broker or company background)
Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience of the multinational environment and processes
Client focused with experience working with multinational corporations and dealing with senior client personnel / risk managers
Preferred experience handling the structuring and execution of global fronting programs including captive and indemnity arrangements
Strong written & verbal communication and interpersonal skills
Highly motivated and ability to work autonomously and on own initiative
Ability to handle multiple priorities, delegate effectively and meet tight deadlines / SLAs
Ability to clearly articulate ideas and influence outcomes
Ability to lead others to achieve common goals
Collaborative with the ability to build strong relationships with key internal and external stakeholders
Commercial acumen with strong business development and negotiation skills
**Computer literacy required**: IT packages, MS Outlook, Excel, Word
Must demonstrate a high level of proficiency in the following skills:
Analytical
Customer service
Communication and PC skills
Broker relationship management
Negotiation
**Technical Skills/ Experience**:
Strong technical knowledge of multinational programs with an intimate knowledge of territorial issues and the systems and processes that support multinational business.
Experience / extensive knowledge in multiple lines of business - Commercial & Consumer
Captive Reinsurance/ Global Fronting experience beneficial
Experience communicating directly with external parties, including large and/or multinational corporations
Insurance experience in a client & broker facing role (bro

📌 Multinational Client Executive (México)
🏢 Aig
📍 México